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15-dw2014nt Gaming problem even very low setting

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Microsoft Windows 10 (64-bit)


I'm having problem games even very very very low settings. I think my computer should open. for example I'm trying to play F1 2020 on very very low ( for Geforce experience I can play mid-low) but when I enter the game start with okay but later I got lag fps drop shatter. It's very quite annoying. This is my second HP laptop. Please I don't want to see same nightmares again.


And I tried performance on advance system settings and geforce control panel.


Thanks in advance


HP Support Agent
HP Support Agent
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HP Recommended



I reviewed your post and I understand that there is a lag when you play games and the frames drop.


Don’t worry, I assure you I will try my best to get this sorted.


The computer that you have is not designed for gaming. Usually, when you game the computer overheat as games utilize maximum resources of your computer and it needs a better cooling system to reduce the CPU and GPU temperatures so that you get maximum FPS and no lag.


Having said that, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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I am an HP Employee

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