• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

Does anyone know if this model; HP 17-cn2070cl is capable of working with an USB C to HDMI adapter for a second video output?  I've tried a few different adapters and non seem to work.

1 REPLY 1
HP Recommended

HP only has the service manual for the previous 17-cn1xxx model series on your notebook's support page.

 

It is the second one listed.

 

HP 17 Laptop PC 17-c2000 - Setup and User Guides | HP® Support

 

Chapter 1 of the service manual indicates the USB-C port supports data transfer only.

 

Chapter 2 of the service manual indicates the USB-C port can also charge small devices.

 

I believe the PC needs a thunderbolt port to support video transfer.

 

Thunderbolt vs. USB-C: What's the Difference? | PCMag

 

That would explain why your efforts to use the USB-C port to project to a second display are not working.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.