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HP Recommended

Hi:

 

Since you are not too far along, what I recommend you do is to start fresh with a clean install of W10 since you know where to find the drivers for your PC now.

 

You can make a bootable W10 64-bit USB installation flash drive with the Microsoft media creation tool from the link below.:

 

Download Windows 10

 

For one thing, W10 should automatically install the Intel HD 5500 graphics driver during the installation process and there should be no need to install a graphics driver for it.

 

If the graphics driver is installed properly as I wrote yesterday, the Display adapters device manager category should not be open with a problematic Intel graphics adapter showing.

 

You should have to click to expand that device manager category in order to see a properly working Intel graphics adapter.

 

HP Recommended

Thanks for all the help. While it seems the logical solution, and may very well end up doing that, I think I will see how things go. I go back to work today, so I won't have time for too much major installation for a bit.

Again thanks for all the help and support from all. Greatly appreciated

HP Recommended

Anytime.

 

Glad to have been of assistance.

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