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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- 2 Docking Station (USB C Hub and USB) Both don't work

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03-11-2024 08:16 AM
My company just bought this laptop for me to use. I have 2 monitors that I need to hook up but my docking stations are not recognized. I have a USB and a USB C Hub docking station and neither of them work. Any advise on how to fix this?
03-11-2024 02:12 PM
What is your HP Laptop PC 15s-fq2000 (2D119AV) machine ? I could be one of the following over 190 machines, for example
Your machine should have same ports as the above machine. It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option: : https://support.hp.com/au-en/document/c05357751
The USB-C hub is useless in terms of display. What is your USB dock ?
Regards
.
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