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HP Recommended

Hello,

 

Can't connect:

HP 250 G8 Notebook PC with 2 external monitors.

 

I've tried with:

- HP USB-C Dock G5 100W, 

- USB C 3.0-2x HDMI,

- 1 HDMI directly in laptop ,and one HDMI in converter HDMI-USB C

 

I've tried then also with HP Laptop 15s-EQ3xxx, but also didn't work

 

Both laptops have Windows 11

 

Please help

1 REPLY 1
HP Recommended

@Question2407 

 

Its specs

 

            https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c06913991

 

It has  1 SuperSpeed USB Type-C® 5Gbps signaling rate1 (Data Transfer Only)  therefore it is NOT compatible with any USB-C docks including HP USB-C G5 dock. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

(Your other machine may have same USB-C port).

 

If you wish to connect 2 external monitors (total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Regards.

BH
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