• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP Notebook - 15-da0053wm
Microsoft Windows 10 (64-bit)

Two finger scroll stopped working

1 REPLY 1
HP Recommended

Hi@SPOIJASHDPGFIAH, Welcome to the HP Support Community!

 

I understand you have issues using 2 finger scrolling on your laptop.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes to your laptop?

 

Please provide the product number of your laptop to assist you better.

 

As you mentioned the touchpad 2 finger scrolling has stopped functioning on your laptop.

 

Try the steps recommended below.

 

In the Windows search box, type TouchPad.
From the results list click TouchPad settings.
Click Additional settings.
Click the TouchPad Settings or the ClickPad Settings tab. If you have a Synaptics device, the tab includes the Synaptics icon.
You can adjust the TouchPad settings for scrolling.
Put a checkmark in the check box next to scrolling to enable scrolling.
Also, put a checkmark next to two-finger scrolling to enable two-finger scrolling.

 

Try uninstalling the touchpad drivers from the device manager and install the latest touchpad drivers and check if it helps.

 

Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps.

 

Refer to this article to know how to restore drivers using HP recovery manager.

 

Also, update the BIOS and touchpad drivers using HP support assistant if the issue persists.

 

Refer to this article to know more information about using HP support assistant.

 

If the issue still persists refer to this document to further troubleshoot touchpad issues with your PC.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.