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HP Recommended
HP Pavilion 22cwa 21.5-inch IPS LED Backlit Monitor

Hello HP community, I have recently purchased an HP 22cwa screen and have noticed the warranty has expired. My issue is that the LCD screen is cracked and I can no longer use the monitor for my projects. Is it possible to replace the screen on these models? Will HP replace it for a fee after the warranty expired or is this thins garbage now? It was a great monitor but unfortunately it did not take much force for the screen to crack, in fact it was just the weight of the screen itself that cracked the screen when it was mistakenly placed face down.

 

I am interested in any information about the possibility of replacing this screen. Thank you in advanced. 

1 REPLY 1
HP Recommended

Hi @JaronBoy,

 

Welcome to the HP Support Community

 

I understand you are facing a hardware issue with your HP Pavilion 22cwa 21.5-Inch IPS LED Backlit Monitor. Not to worry I will help you to get a resolution to resolve the issue.

 

Please visit HP Parts Store to order any part related to your product. 

 

Please refer to this document: HP Consumer Notebook PCs - Ordering HP-certified replacement parts

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.