2nd monitor ("Smart tv") is not recognized in windows10

[jarkky]

The 2nd monitor is not recognized/Identified by the Windows10.

Also the FHD image quality is not very good in this 2nd monitor - not sure but is possibly problem in the 2nd monitor itself.

It seems to work no though, even the message is "not identified"

[Echo_Lake · Accepted solution]

@jarkky
Thank you for posting on the HP Support Community.

• Have you tried with a different 2nd monitor?

If you have problems connecting a TV to the computer, consider the following.

• Turn on the TV before turning on the computer.

• Use only one video source per display device. Do not connect two cables to the same TV or monitor unless it supports picture-in-picture.

• Make sure your TV supports sound with your connection type, or use a separate audio cable connection.

• If the computer cannot detect the TV, set the TV as the primary display device, and then restart the computer.

• Make sure your TV input source matches the video source that you are using. On the TV remote control, press the Source or Input button. Input 1, HDMI 1, or S-video or similar displays, depending on your TV. If your TV does not have this option, you cannot use it as a second monitor without using special video signal processing (not covered in this document). For more information, refer to the manual for your TV.

• If you are using a coaxial or S-video connector, set the desktop screen resolution to 800 x 600 (or less).

• Adjust the aspect ratio to scale the image to the screen you are using.

• Make sure the signal format of the TV matches the signal output of the card (for on-board TV-output, this setting can be changed in the BIOS). For standard analog signals, a TV accepts either a PAL (Europe) or NTSC (North America) signal.

Click here: https://support.hp.com/in-en/document/c04641829 Use Two or More Monitors with One Computer (Windows 10, 😎

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[jarkky]

The problem probably is in the 2nd monitor. IT seems to work now even it says it can not identify the 2nd monitor.

The problem mainly is the 2nd monitor FHD image quality that looks very crumbled.

It really didn't look as clear as FHD 1080p in the laptop screen.

So the problem could be the HDMI cable or the FHD smart TV.