3 long beeps and 2 short beeps when HDMI is connected

[PRichey1]

I have an HP Pavilion 590-p0054 and when I connect any HDMI Monitor and power on, I get the Memory Failed Beep Code. 3 long beeps followed by 2 short beeps.  However, when I use a VGA Monitor, it boots fine?  If I connect both monitors, it will default to the VGA as the primary and boot fine and show the extended display on the HDMI.  I only want to use the HDMI monitor though. I've already tried new RAM to no avail. Anyone have a solution for this problem?

[Alden4 · Accepted solution]

Hi @PRichey1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The beep code you're experiencing, 3 long beeps followed by 2 short beeps, typically indicates a memory issue on an HP Pavilion desktop. Since you've already tried replacing the RAM without success, the issue might be related to the HDMI output or the graphics card.

Here are a few steps you can try to troubleshoot and resolve the issue.

• Update Graphics Drivers: Make sure your graphics drivers are up to date. Sometimes outdated or corrupt drivers can cause compatibility issues with certain monitors or outputs.
• BIOS Update: Check if there's a BIOS update available for your HP Pavilion desktop. Sometimes BIOS updates address compatibility issues with hardware components.
• Check HDMI Cable and Ports: Ensure that the HDMI cable you're using is functioning properly. Try using a different HDMI cable or connecting the HDMI monitor to a different HDMI port on your desktop.
• Reset BIOS Settings: Resetting the BIOS settings to default can sometimes resolve compatibility issues. You can usually do this by accessing the BIOS setup during boot (often by pressing F10 or Del key) and selecting the option to reset to default settings.
• Graphics Card Compatibility: Verify that your graphics card supports the HDMI output and is compatible with your monitor. Some older graphics cards might have limitations with HDMI output or may require specific drivers or configurations.
• Check Monitor Settings: On your HDMI monitor, check the input source settings to ensure that it's set to HDMI. Sometimes monitors auto-detect the input source incorrectly, causing display issues.
• Test with Different HDMI Monitor: If possible, try connecting a different HDMI monitor to your HP Pavilion desktop to see if the issue persists. This can help determine if the problem lies with the monitor or the desktop.

By systematically troubleshooting these potential causes, you should be able to identify and resolve the issue with your HP Pavilion desktop not booting properly when connected to an HDMI monitor.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[PRichey1]

Thanks for the advice, I had already tried all of those to no avail.  What I tried this morning that ended up resolving the issue  was to completely remove the Graphics Driver, reboot and install the Graphics Driver from the Intel Website instead of the HP website and it appears to be working properly now.  I think that updating the BIOS and installing a new Graphics Driver from the Intel Website were the keys to resolving it.  Thanks for your assistance.

[Alden4]

Hi @PRichey1,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Alden4

HP Support