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HP Recommended
HP Recommended
Its specs
https://support.hp.com/gb-en/document/c06679914
which says HP Fingerprint Sensor (sold separately or as an optional feature). Did you actually buy this feature ?
If you wish, you can buy (part # is on page 19) and install yourself as mentioned on the following manual
http://h10032.www1.hp.com/ctg/Manual/c06678364.pdf
Regards
BH
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