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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- A Black Border around my screen

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10-23-2019 06:56 AM
Please help me on what to do. My screen just suddenly have this black border.
I tried to restore the default BOIS. I think it did not work. Please send help.
10-25-2019 03:34 PM
Welcome to HP support community.
If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure,
if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,
if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here
If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)
If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link,
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee