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HP Recommended
HP 15s-eq0000 Laptop PC (8BB50AV)

A red square keeps popping on the right corner of the screen

1 REPLY 1
HP Recommended

Hi @Robert1901,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

It sounds like you might be experiencing an issue with your laptop's display. Here are a few steps you can try to resolve it:

 

Update Graphics Drivers: Ensure your graphics drivers are up to date. You can do this through the Device Manager or by visiting the HP support website.

 

Run Windows Update: Sometimes, Windows updates can fix display issues. Check for and install any pending updates.

Check for Malware: Run a full antivirus scan to rule out any malware causing the issue.

 

Check Display Settings: Go to Display Settings and check if there are any unusual settings, such as an overlay or screen saver causing the red square.

 

Disable Background Apps: Some background apps may interfere with the display. Try disabling unnecessary apps and see if the issue persists.

 

If none of these steps work, it might be a hardware issue, and you may need to contact HP phone support for service. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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