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HP Recommended
15-ba559ur
Microsoft Windows 10 (64-bit)

In this laptop install driver Crimson 16.6. How to update to 17.2? Where's this update in HP site?

5 REPLIES 5
HP Recommended

 

@TimTH

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand you want a driver update for the AMD R5 M430 Driver,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to download all drivers available under the HP Support Assistant?

(Usually, all the updates redirected by the HP Website are installed via the HPSA, for details on using it: Click here)

 

However, if you don't have HPSA or you haven't installed the updates from the application, you could always go to the HP website and download them directly:

 

Click here to find the relevant updates and install the same.

Listed under Graphics.

Latest driver available: 21.19.414.2560 Rev.A

(sp82032)

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

It isn't update to 17.2, it's 17.1, but i need exactly 17.2, because in this update has fixes, which i need.

HP Recommended

 

@TimTH

Thank you for responding,

It's great to have you back 😉

 

Perhaps, you could tell me what fix you are looking for?

Considering the HP website doesn't offer the version you are looking for, as off now.

 

The alternate option is to go to the AMD website and download it directly from their website:

Click here to access it.

 

HP usually receives updates from the manufacturers of the parts and modifies it according to the compatibility requirements of the device in use, hence we don't recommend installing directly from the AMD website, however, since we don't offer the driver you are looking for, you may download it from AMD on your own.

 

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

It's trouble, because driver from AMD site crash any games 😄

HP Recommended

@TimTH

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

 

In that case, please go ahead and install the latest update available on the HP website as it should resolve most issues as it includes the fixes from all the past updates released by AMD.

 

If the issue persists, please reply back with the details of the issue, so that I can help you with other ways of resolving the issue.

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.