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Chubupel
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Message 1 of 12
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AMD RADEON R7 M340 discrete graphics card does not work.

HP Recommended
Laptop HP 15-bw522ur
Microsoft Windows 10 (64-bit)
Comrades, please help. What to do if a discrete graphics card is not working on a laptop?
If you look in the device manager, you can see that there are two video cards in the laptop: integrated (AMD Radeon R7 Graphics) and discrete (AMD Radeon R7 M340).
At the same time, when games are launched, the discrete video card does not turn on.
11 REPLIES 11
eXtreme4
Level 3
30 27 2 5
Message 2 of 12
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Go to "Power supply > Configure power supply scheme > Change additional power parameters > Switchable graphics adapters" and set "Maximum performance"

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Amanraj
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Message 3 of 12
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  • I also have the same issue in my laptop.
  • I have hpbw084ax.
  • Intergrated- r5 graphics
  • Discrete-r7m340 graphics.
  • In device manager both graphics are listed and both graphics can also be found in amd graphics driver but discrete graphic card is not working.
  • only r5 integrated graphic is listed  for  both low performance as well as high performance under graphics properties in windows, there is not option for r7 graphic in high performance mode.
  • So, solution given by you will not work.
  • I have tried to search for solution all over internet but could not find it  on any sites like amd community, tomshardware etc.
  • Please find solution for this.
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Chubupel
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Message 4 of 12
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This method didn't fix anything. I've tried.
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eXtreme4
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30 27 2 5
Message 5 of 12
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Try to use latest version of Windows 10 and latest version of driver from AMD

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Amanraj
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Message 6 of 12
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I have already tried  updating windows and amd drivers to their latest version, but it doesn't help.

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eXtreme4
Level 3
30 27 2 5
Message 7 of 12
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I have it running on HP Pavilion Notebook - 15-ab115ur

Valley.jpg

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Amanraj
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Message 8 of 12
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IMG20201002214017.jpg

IMG20201002213714.jpg

16016552192463107925579953667434.jpg

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Amanraj
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Message 9 of 12
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IMG20201002214017.jpg

 see, when playing games it shows only memory of integrated graphics, i.e. 500 mb

But I have discrete graphic of 2 GB  which is not present here.

16016605937873748388568089144363.jpg

16016607818476020202987334633348.jpg

16016608399669095546050971820303.jpg

 and here I also do not have option to switch to discrete graphics by using high performance.

 

Please suggest solution for this.

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eXtreme4
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30 27 2 5
Message 10 of 12
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Currently, Windows 10 does not work correctly with Dual Graphics. The toggle setting you showed doesn't work. The only thing that makes a discrete graphics card work is switching to maximum performance in the advanced power plan settings. Do this and see with the FPS Monitor that the second video card is working.

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