AMD Radeon R5 Graphics Driver and windows 10 conflict.

[NickSarahs]

As soon as driver is enabled for this device there is a screen stoppage in function every 3 seconds for approximately half a second, most noticeable in mouse curser movement across the screen.

If I disable the driver and let windows control the device there is no problem, but then I am operating with a limited set of operational controls for the device and cannot expand the screen to include other screens.

Any advice for a fix? 

Thanks

Nick 

[Dilip_18]

Hi@NickSarahs,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing AMD Driver issues with the HP Notebook.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Try updating the AMD driver from HP.COM.

Hope this helps! Keep me posted. 

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