AMD Radeon Settings not opening/not on laptop

[MrAnon1]

Hi there!

I recently bought a Samsung HD monitor and connected my laptop to it via HDMI and was quite disappointed with the image quality. After some research I find this might be able to be fixed by changing some settings in the Radeon Graphics Settings (set from RGB Limited to RGB Full apparently). The trouble is, I can't find this anywhere on my laptop.

I right click on the desktop and it doesn't show. I navigated to C:\Program Files\AMD\CCC2\Install and there doesn't appear to be anything in there. I'd like to be able top open the Radeon Graphics Settings menu and I'm not sure how to go about it. If there's something I'm missing or if I need to download it?

Product: HP ENVY m6 Notebook PC

Processor: AMD A10-5750M APU with Radeon HD Graphics, 2500 Mhz, 4 Cores

OS: Windows 10 (64 bit)

RAM: 8GB

Is it perhaps that my laptop is just too old? The BIOS Verson/Date is Insyde F.35/ 23.09.2013

Thanks!

My HP ENVY m6 Notebook laptop is quite old 

[praveen196]

@MrAnon1 Welcome to HP Community!

I understand that you are looking for the AMD Radeon Settings.

For that, you have to download the software.

Please click to download the software.

https://www.amd.com/en/technologies/radeon-software

Please refer to the below link to configure AMD Radeon.

https://www.amd.com/en/support/kb/faq/dh-012

(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[MrAnon1]

Thanks for getting in touch Praveen196!

I had a look at the first link you send and I can't seem to find my AMD graphics card there. 

I used DirectX Diagnostic Tool, navigated to Display 1 and the Name of my graphics card is AMD Radeon HD 8650G  which doesn't seem to appear in the drop-down of that website. Any ideas?

Thanks so much!

[praveen196]

@MrAnon1

Thank you for the update.

We do not have the option to take the remote control and check.

I would suggest you to contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Have a nice day!!

[DN2005Q]

In this link from AMD find the drivers.

https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/a10-5750m-ra...
But they're old enough because it's old graphics.

Install the driver for win. which you have and so you will have the Radeon settings. You just have to do what it says in the installer.
I hope I helped you.