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HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W6AV)
Microsoft Windows 10 (64-bit)

How is it possible in 2022 to have such low quality in terms of driver performance on a piece of hardware for over 1.000$? 

Any piece of advice is highly appreciated to address the display driver issues I face every single day. 

 

Windows 11 is basically unusable, as I get black screens every 2 minutes; if I connect and external monitor then it's completely dead. 

Had to get back on Windows 10 where I get similar issues, not as often as on 11 but still there. 

 

Nothing seems to fix it, whether I use AMD Radeon Software or HP Support Assist. 

Adding a picture of a thousand words

 

unnamed.jpg

1 REPLY 1
HP Recommended

Hi @ChrisD2710 

 

Welcome to the HP Support Community. I see that you are facing screen-related issues with your HP system. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.