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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Notebook Video, Display and Touch
- AMD Ryzen 7 5800U /w Radeon Graphics

Create an account on the HP Community to personalize your profile and ask a question
06-10-2022 11:03 PM
How is it possible in 2022 to have such low quality in terms of driver performance on a piece of hardware for over 1.000$?
Any piece of advice is highly appreciated to address the display driver issues I face every single day.
Windows 11 is basically unusable, as I get black screens every 2 minutes; if I connect and external monitor then it's completely dead.
Had to get back on Windows 10 where I get similar issues, not as often as on 11 but still there.
Nothing seems to fix it, whether I use AMD Radeon Software or HP Support Assist.
Adding a picture of a thousand words
06-14-2022 12:05 PM
Hi @ChrisD2710
Welcome to the HP Support Community. I see that you are facing screen-related issues with your HP system. We want to help you with it.
I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.
Thanks!
I am an HP Employee