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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP 15-ay0llnr
Microsoft Windows 10 (64-bit)

I am unclear on whether my HP 15-ay0llnr supports AMD Switchable graphics or not. When I search for drivers for this model on the hp site there are amd switchable graphics couple other amd-related drivers listed, but when I try to install them nothing shows in device manager and some have errors on catalyst control install. Cpu-z or nothing else I've checked yet has indicated I have any type of amd graphics hardware installed, are those graphics drivers only for after replacing the full intel chip with an amd one?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/us-en/document/c05146440

 

It only has the onboard Intel graphics adapter, so the AMD switchable graphics driver is not applicable for your specific model.

 

HP posts the drivers for every possible configuration of that 15-ay### model series, which is why some of the drivers are not applicable to some models.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the product specs for your notebook.

 

https://support.hp.com/us-en/document/c05146440

 

It only has the onboard Intel graphics adapter, so the AMD switchable graphics driver is not applicable for your specific model.

 

HP posts the drivers for every possible configuration of that 15-ay### model series, which is why some of the drivers are not applicable to some models.

HP Recommended

Thank you

HP Recommended

You're very welcome.

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