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‎06-23-2019 11:28 AM

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Product: hp 15-ba004nq
Operating System: Microsoft Windows 10 (64-bit)

Since I installed my laptop with the new version of windows it doesn't work adrenalin driver from amd. When I update the screen, it hangs and stays black. After restarting windows it loads infinitly. What can I do?

Please, help!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2019 08:15 AM

HP Recommended

Decided. After the last update of windows and AMD driver 19.7.1 everything was installed correctly.

View solution in original post

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5 REPLIES 5

‎06-23-2019 04:08 PM

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@DN2005Q 

 

Please wait. I know few friends who have flickering screens even after installing the latest driver for Intel.graphics I believe AMD is on the same boat.

 

Regards.

BH
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‎06-26-2019 01:09 PM

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OK

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‎06-28-2019 04:00 AM

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the same problem after updating windows 1903, hp 15ab-110ur, after many attempts, presumably the problem is due to incorrect driver installation on the built-in graphics A8-7410 R5, after locking the built-in graphics card by the system, Windows boot was successful on the discrete R7 M360 card. But that's not the solution.

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‎06-28-2019 12:58 PM

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Then what would be the solution. I installed the r5 driver correctly. So  worked on the older version

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‎07-10-2019 08:15 AM

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Decided. After the last update of windows and AMD driver 19.7.1 everything was installed correctly.

Was this reply helpful? Yes No
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