AMD graphics not showing up

[YoJames2018]

A while back I upgraded my laptop from windows 7 to windows 10 home. For a while, everything worked great! But

after a few months, everything went bonkers. My audio stopped working, my amd catalyst software said it didnt detect

any amd graphics hardware, my battery said it couldnt take any charge, and my ssd seemed just about as fast as a

regular hard drive.

After weeks of trying to fix everything, and succeeding on everything but the graphics drivers, I decided to restart and do a fresh install of windows 10 home. It installed successfully, and everything worked, EXCEPT the amd graphics. It still didn't detect any amd hardware.

Since I am tired of trying to figure this out myself, I decided to post this and see if anyone could help.

[KrazyToad]

@YoJames2018

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I understand that your Notebook is not detecting your AMD Graphics card even after doing a Windows 10 Reinstall

I'll try my best to help.

I suggest you download the AMD Auto Detect Tool from this Link: https://www2.ati.com/drivers/installer/18.10/beta/radeon-software-adrenalin-18.4.1-minimalsetup-1804...

You can refer to this Link: https://support.amd.com/en-us/download/auto-detect-tool

If the issue persists, you might have to reinstall the Original Factory OS Windows 7 and check.

Hope this helps.

Thank you 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

[YoJames2018]

Since I have an older laptop, the tool says "error, unsupported graphics"

[YoJames2018]

the latest driver is 15.7.1 I believe

[KrazyToad]

@YoJames2018

Unfortunately it seems AMD doesn't have the drivers for your Graphics Card since it is an older Model. As informed earlier you might have to reinstall the Original Factory OS.

Thank you.

[YoJames2018]

by the way the graphics i have are Radeon HD 7400m

[KrazyToad · Accepted solution]

@YoJames2018

I checked for the Windows 10 drivers for the Radeon HD 7400m, unfortunately we were unable to find it. If needed you will have to get back to the Original Factory OS

Thank you.

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

[YoJames2018]

Thank You! I'll try that.

[KrazyToad]

@YoJames2018

Drop us  Message anytime you need assistance

Thank you 🙂