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HP Recommended
pavilion dv6
Microsoft Windows 7 (64-bit)

Hi

i have problem with my AMD VIDEO CARD    ((dv6   win7 64 bit ))

all drivers are installed but it does not work ...as pictures 

Thanks:HeartEyes:

 

amd.JPGpes.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@anm-ar97

 

It's not a video card -- as laptops do not use cards.

 

Instead, your laptop is equipped with two different video chips.  The Intel works most of the time, by default; but when the video demands exceed a certain threshold, the video automatically switches over to the AMD chip.

 

Sorry, but there is no way for you to control it -- and the only way to know it is working is, when you are running a game that demands more video power, the video performance is better than with the Intel chip.

 

There may be a way to disable the AMD chip in the BIOS, but since the Intel is the default, there is usually no way to disable that.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

@anm-ar97

 

You have what is known as Switchable Graphics -- and the AMD video processor does not kick in until the video demands are sufficent to cause it to do that. 

 

Sorry, but there is no way to FORCE it to kick in, simply to satisfy a check box on a video game.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

thanks sir

but, do you mean that "amd video card will not work unless it will be needed "??

and how can i know the card work correctly ???

thanks

HP Recommended

@anm-ar97

 

It's not a video card -- as laptops do not use cards.

 

Instead, your laptop is equipped with two different video chips.  The Intel works most of the time, by default; but when the video demands exceed a certain threshold, the video automatically switches over to the AMD chip.

 

Sorry, but there is no way for you to control it -- and the only way to know it is working is, when you are running a game that demands more video power, the video performance is better than with the Intel chip.

 

There may be a way to disable the AMD chip in the BIOS, but since the Intel is the default, there is usually no way to disable that.



I am a volunteer and I do not work for, nor represent, HP
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