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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Solved!

About display screen

HP Recommended
DESKTOP-D7D787G
Microsoft Windows 10 (64-bit)

Here is a black dot on my laptop screen.. how can I remove it? And how can I update graphics driver? If I update graphics driver will it remove?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DESKTOP-D7D787G

 

Welcome to the HP Support Community.

 

Please help us with the correct product number/model number. Is this dot also visible in the BIOS screen?:

 

Tapping the ESC key at the beginning of the HP welcome screen is supposed to get you to the menu of options. Then select the F10 option to access the BIOS.

 

Let us know.

 

Thanks 🙂

 

 


I am an HP Employee

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