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Message 1 of 5
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Solved!

Accidently uninstalled software for Synaptics touchpad

HP Recommended
Pavilion dv7 notebook
Microsoft Windows 7 (64-bit)

Scroll bar on mouse quit working.  I tried to update the driver on HP page.  It gave me an error and told me to uninstall the current program.  Now I don't have a program listed for Synaptics let alone a driver update.  Mouse moves horizontally and vertically but no scroll capability  

4 REPLIES 4
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Level 20
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Message 2 of 5
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HP Recommended

Hi:

 

See if the driver directly from Synaptics works for you...3rd one on the list.

 

http://www.synaptics.com/resources

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Message 3 of 5
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HP Recommended

Tried twice to install it but message "Install failed."

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Message 4 of 5
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HP Recommended

On third try it worked!  Thank you.

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Level 20
Level 20
122,950 113,131 18,203 27,781
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HP Recommended

You're very welcome.

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