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‎12-27-2016 09:22 AM

HP Recommended
Product: HP Pavilion x360 15-bk060sa
Operating System: Microsoft Windows 10 (32-bit)

I have recieved a bundle (purchased at pc world)  containing the HP Pavillion x360 and the HP Pro tablet 408 Active Pen. After opening these and attempting to use them together I have been unable to pair the two. After looking online it seems this pen is not compatible with this laptop, is this correct? Looking at other HP products I have found an active pen with App Launch which also does not appear to be compatible and the HP active stylus which does appear to be compatible nut i cannot find available in the UK.

Any help would be much appreciated, wether it be how to pair my pen and laptop or where to find a compatible stylus/pen.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2016 02:00 AM

HP Recommended

Hi,

 

Pls check out HP support web site driver page for your platform below. Under the firmware category, there is touch panel FW. Select either HD or FHD panel according to the panel you have and have a try.

 

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-bk000-x360-convertible-pc/10862175/mo...

 

I'm a HP employee

ET1111. I work for HP; I'm here to help

View solution in original post

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2 REPLIES 2

‎12-28-2016 02:00 AM

HP Recommended

Hi,

 

Pls check out HP support web site driver page for your platform below. Under the firmware category, there is touch panel FW. Select either HD or FHD panel according to the panel you have and have a try.

 

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-bk000-x360-convertible-pc/10862175/mo...

 

I'm a HP employee

ET1111. I work for HP; I'm here to help
Was this reply helpful? Yes No

‎12-30-2016 03:19 AM

HP Recommended
Thanks, this worked!
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