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HP Recommended
Pavilion 15Z Touch
Microsoft Windows 10 (64-bit)

I don't know where to post this but I was hoping someone would be able to help me.

 

On December 1 HP posted that the Pavilion 15Z Touch reduced to $449 was available with an R7/512 upgrade for $499. When we called the number they said that the price was for a different model laptop. I find this rather problematic and am hoping that some has had a similar experience and was able to resolve it as they told us they would not honor the price.

 

Thanks

Terry

 

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1 REPLY 1
HP Recommended

Hi @TerryMoody

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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