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- After F.19 BIOS update my HP ENVY X360 AMD 2500u crashes wi...

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12-29-2018 03:31 AM
Hi,
I have updated my HP envy as requested by HP Support Assistant to new F.19 BIOS update and now my laptop is completley unreliable. It randomly crashes with white screen at any given moment. Did all updates to drivers and windows and double checked them. Tried everithing on HP Support Assistant. I tried to roll back BIOS but was not able due to HP software refusing to rollback due to that I'm going back to older version of BIOS. With previous BIOS I was really happy and had no crashes and laptop performed well. Please help as I need this laptop to do work!
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02-25-2019
10:34 PM
- last edited on
02-25-2019
10:39 PM
by
Cheron-Z
Do you still have the BIOS F.19 Version? This is the only one BIOS that can set VRAM to 1GB! I Updated and had same issue then I updated to F.20, good thing is white screen is gone, but the VRAM back to 256GB.
So if you still have BIOS F.19 please send me one thank you. [edit]