After downloading Windows 11, the touchscreen or pen driver is no longer available for my envy x360

[awilliams1027]

When I purchased my laptop is was a 2 in 1 convertable laptop to tablet and was touch screen and I used a pen on it for drawing. After downloading the windows 11 os system the touch screen and pen driver is no longer available for download and it says its no compatable with my laptop. How is that possible. Is this fixable? Most people said to go back to windows 10 but when i go to recovery and go back it says that option is no longer available for my device. Can someone please help me 

[BeemerBiker]

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@awilliams1027 wrote:

When I purchased my laptop is was a 2 in 1 convertable laptop to tablet and was touch screen and I used a pen on it for drawing. After downloading the windows 11 os system the touch screen and pen driver is no longer available for download and it says its no compatable with my laptop. How is that possible. Is this fixable? Most people said to go back to windows 10 but when i go to recovery and go back it says that option is no longer available for my device. Can someone please help me 

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Stylus pen is typically handled by the Synaptics driver that I found at the software list for your system.

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140956.exe

The above is dated July 15, 2022

Our expert @Paul_Tikkanen may know where a newer driver is.

[Paul_Tikkanen]

Hi, @awilliams1027 

AFAIK, sp140956 - Synaptics Precision Touchpad Filter Driver has no relation to the touchscreen not working.

There are no standalone drivers for the touchscreen.  Those drivers should have been installed automatically by W11.

I have a HP Envy x360 15-ee0047nr with a touchscreen and clean installed both W10 and W11 on it and no separate drivers were required for the touchscreen to function.

If you can't figure out why the touchscreen isn't working, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps