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HP Recommended
HPw2216h monitor
Microsoft Windows 11

I am using an ASUS ZenBook laptop connected to an old HP w2216h monitor, NVIDIA graphics card. The monitor is connected with an HDMI cable through a Plugable USB dock. Most times (not always) when I close the lid the display settings change from "Extend these displays" to "Show only on 2." Often times the HP monitor is off and I don't know why my laptop screen is dark until I realize that everything has shifted over to the HP. 

 

I contacted Plugable and they suggested I try it without the dock. Same problem. They ran a diagnostic and noted that the HP monitor is old and to try updating the drivers. I did that but it made no difference. 

 

I did not have this problem on my previous Lenovo with Windows 10 and Intel graphics. 

 

I've seen a few others with the same problem, but with no good solution. e.g. https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/External-Monitor-Screen-Settings/m-p/... . (The proposed solution is not helpful; it assumes the OP does not know how to set up multiple monitors.) 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.