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‎03-29-2023 11:13 AM - edited ‎03-29-2023 11:49 AM

HP Recommended
Product: HP Spectre x360 - 13-ap0000no 
 

 After updating to Win11, the keyboard, touchpad and sensor do not work. Drivers are not installed

3 REPLIES 3

‎03-29-2023 11:30 AM

HP Recommended

There are no windows 11 drivers listed for your system.  

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ap0000-x360-convertible-pc/23238155/m...

 

However, your i5-8265U CPU is on the Intel "blessed list" for windows 11.  Did you pass the windows 11 qualification test?

 

You might try this windows 10 driver

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98979.exe

 

Try this chipset driver

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100908.exe

 

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‎03-29-2023 11:43 AM

HP Recommended

All latest drivers for Win10 fit Win11. This is your secret. Accordingly, the processor is perfectly suitable, and your drivers for the first versions of Win10, of course, were not installed. Given the above, I do not recommend you give advice here.

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‎03-29-2023 11:46 AM

HP Recommended

Moreover, I installed many versions of Win10 - 1903, 1909 and the final one too.

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