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HP Recommended
HP 14 r015tx
Microsoft Windows 10 (64-bit)
Hi all experts out there

So I own an HP 14 r015tx geared up with a Dual-Core Intel i5-4210U with 8GB of 1600MHz DDR3L dual-channeled memory, an NVIDIA GeForce 820M with 2GB of VRAM on 362.00 WHQL Driver and 4GB of shared VRAM, running on Windows 10 64-bit.

On NVIDIA's DirectX 12 compatibility list, my 820M is listed with 12 API. But my dxdiag shows 11.3 and my NVIDIA Control Panel shows 12.0 runtime and 11_0 feature level.
I read somewhere that Fermi architecture's DX12 driver is not yet available.

First question: Is it really not available, or something else?

Second question: Supposing my card's DX12 is not yet available (since I'm planning to play Quantum Break), can I make a Virtual Machine running Windows 10 with DirectX 12 implemented inside? (I mean having a virtual GPU which supports DirectX 12, like GTX series for example)

Third question: When I install the NVIDIA driver using the one HP provided (ver. 353.86), the NVIDIA Control Panel shows Direct3D API 12.0 and 2GB of shared VRAM. When I install drivers from the GeForce experience and from NVIDIA's website (ver. 364.96), it shows Direct3D 11.2 and 4GB of shared VRAM. Can someone explain the differences and what is happening? (NB: HP's packed in 600MBs and NVIDIA's packed in 300MB download sizes)

If there are differences, can someone provide me with the 364.96 one that is released by HP (not by NVIDIA) ?

Sorry for the long question, thank you very much 😄
1 REPLY 1
HP Recommended

Hi @phillmont22900,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

I read that your HP 14-r015tx Notebook and issue with DirectX 12 download. I was looking at our Windows 10 machine and it shows me that the DirectX 12 was built into the system on the Windows 10 install.  You might want to look at this link I found on Uninstalling the CCC.  Then try to use this tool to automatically select a correct CCC version for you and Windows 10. 

Please let me know how it goes.

To show appreciation for my efforts kindly click the Thumbs Up below.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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