• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 15-da0037ne
Microsoft Windows 11

 have a HP laptop - hp Notebook - 15-da0037ne running Windows 11 Pro Version 10.0.22000 Build 22000.

I tried opening Windows settings and looking for the "Touchpad" options in the Bluetooth and other devices section.

I even went to the Synaptics App. Two finger scrolling was enabled on the main menu but when I went to the Two finger scrolling options, I tried clicking on two finger scrolling vertically and horizontally but none of them would enable!

https://imgur.com/sjmp0bd

https://imgur.com/JEBz8Lq

https://imgur.com/Fj5LKNs

PLEASE HELP!

2 REPLIES 2
HP Recommended

Hi @Huzaifa117,

 

Welcome to the HP Support Community.

 

I reviewed your post and I understand that the two and three-finger scrolling is not working. Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the touchpad driver from the device manager and then download and install it from the link here

 

Follow the below steps to configure the two and three fingers scrolling.

 

Search Windows for TouchPad.

From the results list click TouchPad settings.

Click Additional settings.

Clicking Additional settings on the Touchpad window

Open the TouchPad or ClickPad Settings.

ClickPad settings

Two-Finger Scrolling is located under MultiFinger Gestures. If you do not see Two-Finger Scrolling, click the Arrow icon to the left of the MultiFinger Gestures checkbox.

Two-Finger Scrolling. If the checkbox next to Two-Finger Scrolling does not contain a check mark, click the checkbox until a check mark displays to enable scrolling.

Two-Finger Scrolling on the properties page

Click the Settings icon to adjust the scrolling settings. You can make the following adjustments:

 

Scrolling speed - Adjusts the speed of scrolling.

Enable vertical scrolling - Allows scrolling by sliding your fingers up or down on the touchpad.

Enable horizontal scrolling - Allows scrolling by sliding your fingers left or right on the touchpad.

Enable reverse scrolling direction - Changes the direction of scrolling.

Enable EdgeMotion when scrolling - Continues scrolling when your fingers reach the edge of the touchpad.

Enable Coasting - Continues scrolling after you lift your fingers off the touchpad.

Let me know how it goes and you have a great day!

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Huzaifa117,

 

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.