• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-23-2019 09:08 AM

HP Recommended

OxAOOF4271<MediaCaptureFailedEvent>(OxCOOD3704)

This error code appears when I tried to use the camera to make a video on my laptop.

3 REPLIES 3

‎03-24-2019 06:22 PM

HP Recommended

@wolfgang52

 

Welcome to HP support community.

 

Provide the complete notebook model number or the product number?

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎03-26-2019 09:16 AM

HP Recommended

I don't understand what happened or if your company looked at my problem and fixed it, but it opened up a few minutes after I first contacted you and has been operating normally since.

Was this reply helpful? Yes No

‎03-26-2019 03:06 PM

HP Recommended

@wolfgang52

 

Good to know that the issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.