Another Screen Scratching Issue for Spectre x360

[gtet3]

Hi there. I am looking for help with my HP Spectre x360. I have noticed an increase in scratches on my screen due to no fault of my own as I take very good care of my laptop and it is always in case. After researching the issue to see if I can fix it, I have realized this is a very common problem with this product due to the screen touching the keyboard which is due to a design flaw. I am quite frustrated that this has happened to my laptop when it simply wan't my fault but I am hopeful that you can help me get this sorted out even though my warranty has expired. Please let me know, thank you!

[Raj_05]

Hi @gtet3,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support