Another green dots on screen, but this time its a different color

[Owrel]

In December 2020, my laptop had a green dots on screen. I made a discussion and one of the HP employee called Krazy Toad helped me fix that problem. But the problem came back yesterday. This time the dots has 2 colors, blue and purple. And like the old problem, it will gradually disappear as i'm using my laptop. I've tried connecting to external display monitor and as i thought, the green dots didn't exist on the display monitor. Here is the new dots picture

[TEJ1602]

@Owrel, Welcome to HP Support Community!

I appreciate your efforts in trying to resolve the issue. This looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

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