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‎12-06-2022 07:27 PM

HP Recommended
Product: HP EliteBook 830 G6 Notebook PC

BIOS Thunderbolt driver Nov 2022 update caused no output on external monitors, tried multiple USB-C dock stations, all the same. it was working fine before the BIOS update. and Thunderbolt driver doesn't allow to downgrade. 

Category:
1 REPLY 1

‎12-10-2022 07:56 AM

HP Recommended

Hi @USLPTP,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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