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‎09-05-2020 03:37 AM

HP Recommended
Product: Hp
Operating System: Microsoft Windows 10 (64-bit)

Hi I am a high school teacher and recently bought a laptop last week.

When I turned on my today laptop a dialogue box appeared saying a BIOS update has been detected and it gave me 2 options, continue to update and postpone update 

I chose postpone update and then screen changed to a white screen and it read the system BIOS is being recovered. The recovery will take several minutes to complete. And then when it finishes again it starts again 

Please help me

1 REPLY 1

‎09-07-2020 02:24 PM

HP Recommended

@Khizar1 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

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