• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP2000 NOTEBOOK
Microsoft Windows 7 (64-bit)

There is a black area on the right side of notebook screen the size an egg.  It is solid.  This is a new issue.

 

Any remedies to remove?

 

Thank You.

2 REPLIES 2
HP Recommended

Hi,

It is most likely a damaged panel that would need to be replaced to solve the problem.

What is the exact model or product number of the notebook?

Model number

 

Let me know,

David

HP Recommended

Hi David:  The notebook is 8 years old and has served me well.  This is its first problem.  Unfortunately it is happening at a bad time.  I am not in the market to buy a new laptop.

I do however need "something" to tide me over a few months.

Should I just purchase an inexpensive laptop vs. repairing this unit?

 

Could you suggest an inexpensive HP for me.

 

Thank You

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.