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‎01-07-2020 11:28 PM

HP Recommended
Product: HP2000 NOTEBOOK
Operating System: Microsoft Windows 7 (64-bit)

There is a black area on the right side of notebook screen the size an egg.  It is solid.  This is a new issue.

 

Any remedies to remove?

 

Thank You.

2 REPLIES 2

‎01-07-2020 11:39 PM

HP Recommended

Hi,

It is most likely a damaged panel that would need to be replaced to solve the problem.

What is the exact model or product number of the notebook?

Model number

 

Let me know,

David

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‎01-08-2020 01:22 AM

HP Recommended

Hi David:  The notebook is 8 years old and has served me well.  This is its first problem.  Unfortunately it is happening at a bad time.  I am not in the market to buy a new laptop.

I do however need "something" to tide me over a few months.

Should I just purchase an inexpensive laptop vs. repairing this unit?

 

Could you suggest an inexpensive HP for me.

 

Thank You

Was this reply helpful? Yes No
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