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‎05-13-2017 09:12 PM

HP Recommended
Product: 15-r00TU
Operating System: Microsoft Windows 7 (32-bit)

my laptop left side a black line is appearing and increasing daily when i start my laptop.  I purchased laptop on 06.aug.2014, when i am taking print screen ie screen shot of laptop and pasting that image, no line appears on that image, and in taking photo line appears and is increasing it is now 1.8cm line. pls help

3 people had the same question
4 REPLIES 4

‎05-14-2017 05:39 AM

HP Recommended

It might be a crack in the screen? Have you tried an external monitor? Odds are it will look OK too and the problem is a failure of some sort in the display panel itself. The only fix is to replace it. 

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‎05-15-2017 11:30 AM - edited ‎05-15-2017 11:31 AM

HP Recommended

its increasing daily and if i press that area on screen black portion is increasing. can u pls tell me cost estimate of what to replace. i have not tried external monitor yet

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‎05-15-2017 11:37 AM

HP Recommended

Almost certainly a cracked screen. Where do you live (country)? 

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‎05-15-2017 09:05 PM

HP Recommended

In India Maharashtra Nagpur

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