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Message 1 of 2
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Flag Post

BLACK SPOT ON LAPTOP SCREEN

HP Recommended
15-da0077TX
Microsoft Windows 10 (64-bit)

 HOW can i remove the black spot from the laptop screen?

1 REPLY 1
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Message 2 of 2
Flag Post
HP Recommended

@PRIYAKANT 

 

Black spots are not normally something you "remove" - it might be a defect / injury to the screen.

 

See

HP Notebook PCs and Tablets - About LCD Panel Defects and Terminology for Notebook PCs and Tablets

Main document also provides links to other relevant content.

 

If the computer is within the Warranty period - contact HP Support.

Else

Consider 

Ignore the spot,

Repair the damaged screen yourself,

Take the computer to a local repair center.

 

Reference

 Maintenance and Service Guide

 

Reminder

Case submission is primarily directed at those whose devices are still in Warranty.

For the rest of us, this is not an option.

HP Support does not generally provide free service for out-of-warranty devices.

Our Community is not HP Support; we do offer help free of charge:

Post New Question

Scroll to bottom > Ask the Community

 

 

NOTES

  1. If you wish to pay for out-of-warranty phone support, let us know and we will forward a request.
  1. HP is not a "general" repair facility: Requests for out-of-warranty repairs might NOT be accepted.
  2. If your device is in Warranty and you cannot submit your case to Support, let us know and we will forward a request.

 

 

HP Technical Support – Contact Information

 

Submit information / case online

Sign in or continue as a guest

 

Reminders

  • HP Phone numbers you find on the Internet have likely been hijacked.
  • HP Support USA does not post public phone numbers.
  • HP Support USA requires online case submission - local contact options are displayed after the case is submitted.

 

Many roads lead to HP Support.

 

In Windows

Settings > System > About > (Support) Online support > Contact an HP Agent

 

OR

(here at the Community)

Open homepage for  HP Community

At the top of the web page, hover mouse over Support

Beneath Support Resources > Contact Us

 

OR

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals >> User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook - 15-da0077tx 

Dragon-Fur

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