• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HA PAVILION 15
Microsoft Windows 7 (64-bit)

I'M USING HP PAVILION 15 SERIES LAPTOP WITH INTEL i3 PROCESSOR RUNNING ON WINDOWS 8.1.

I HAVE CHANGED MY OPERATING SYSTEM TO WINDOWS 7, AFTER CHANGING THAT  I CANT CHANGE MY BRIGHTNESS ADJUSTMENTS. I TRIED TO INSTALL INTEL GRAPHICS DRIVER BUT THAT ALSO SHOWING ERROR 'OPERATING SYSTEM NOT SUPPORTING' LIKE THAT. PLEASE GIVE A REPLAY FORTHIS ISSUE

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook has the amd/intel switchable graphics, so you need to install both of these drivers.

 

1. Install the Intel graphics driver and restart the PC.

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package alsoinstalls the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64989.exe

 

2. Install the AMD graphics driver and restart the PC.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under batterypower) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this packagealso installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

The product number can be found on the same sticker as the serial number.

HP Recommended

PRODUCT NUMBER WAS G2H01PA#ACJ

HP Recommended

Hi:

 

Your notebook has the amd/intel switchable graphics, so you need to install both of these drivers.

 

1. Install the Intel graphics driver and restart the PC.

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package alsoinstalls the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64989.exe

 

2. Install the AMD graphics driver and restart the PC.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under batterypower) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this packagealso installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe

HP Recommended
Product Name: G2H01PA#ACJ
Operating System: Microsoft Windows 7 (64-bit)

AFTER PUTTING WINDOWS 7 IN MY KEYBOARD SOME KEYS ARE ARE NOT WORKING. PLS SEND ME THE DRIVERS TO RECTIFY THIS ISSUE.

AND IM HAVING 3 USB PORTS, OUT OF THAT ONLY 1 PORT IS WORKING. IS THERE ANY DRIVER NEEDED?

IN DEVICE MANAGER IT SHOWING SM BUS CONTROLLER, UNIVERSAL SERIAL BUS CONTROLLER DRIVERS ARE MISSING

HP Recommended

Install the smbus controller driver first, and restart the PC.

 

This package contains the Intel Chipset Installation Utility andDriver for supported notebook models and operating systems. Thisutility enables the operating system to show the correct name forthe installed Intel hardware in the Microsoft Windows DeviceManager.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66956.exe

 

USB:

 

This package provides the Intel USB 3.0 Host Controller Driver for supported notebook models running a supported operating system. The driver enables USB 3.0 devices.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72661.exe

 

Keyboard...can't help you with that.  There are no drivers required for the keyboard to work. KB drivers are installed by all versions of Windows.

 

The only software available is for some of the Fn keys programming.

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed. For example, HP System Event Utility enables users to press the Fn+ESC keys to view system information. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70439.exe

HP Recommended

ITS NOT GETTING INSTALL

 USB 3.0 HOST CONTROLLER

HP Recommended

Try the driver directly from Intel.

 

Download, unzip and run the setup application from the driver at the link below...

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

HP Recommended

AMD Radeon™ HD 8670 DRIVER I NEED

HP Recommended

I gave that to you already.

 

Here it is again...

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under batterypower) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this packagealso installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.