Backlight keyboard

[Lucaciu]

Dear all,

Does anybody know if HP solved the timeout of the keyboard light or if they will do something about it?

Thank you !

[Riddle_Decipher]

@Lucaciu Welcome to HP Community!

I hope you know that not all keyboards have an option to use the timeout feature, that's only available on limited devices, that said, here's all you need to know about using the backlight of your keyboard:

NOTE: 

Not all HP notebooks have a backlit keyboard. To confirm whether your notebook has a backlit keyboard, go to the HP Customer Support page. Search for your notebook model plus the word specifications. Review the product specifications for your notebook model. To find your notebook model, go to How Do I Find My Model Number or Product Number for more information.

 

If you have a gaming notebook such as an HP OMEN, go to HP OMEN Command Center for more information about the backlit keyboard and other features.

Turn on or off the backlight

If your notebook computer has a backlit keyboard, press the F5 or F4 (some models) key on the keyboard to turn the light on or off. It might be necessary to press the fn (function) key at the same time.

If the backlight icon  is not on the F5 key, look for the backlit keyboard key on the row of function keys.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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[Lucaciu]

Thx but I've tried all the tutorials from HP support page and also the support people tried but they said at that moment  that the laptop is too new and is nothing that they can do and an update will be released end of the year for this issue.

Mine supports(HP Pavilion - 15-dk0011nq) and I contacted the HP support and they say that they made it from factory not to stay on all the time, which this is completely stupid and you advertise that its an gaming laptop and you don't have this simple option available.

If I would have the option to return it to the store I would do it.