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HP pavilion x360
Microsoft Windows 10 (64-bit)

my Backlit Keyboard is not working

I have tried using  the fn and f5 keys

I have tried to contact HP customer service and still nothing worked 

what's the next step, if those two are not working.

1 REPLY 1
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@ADA16 wrote:

.. I have tried using  the fn and f5 keys


@ADA16 

 

No, only f5, no need to use fn. BUT does the f5 key has a backlit symbol/icon ?

 

                 backlit small.jpg

 

It NOT, your machine does not have backlit keyboard.

 

Regards,

BH
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