09-11-2019 01:00 PM
I have purchased this HP503TX notebook on 16th July 2017 and I was very happy until I faced the battery issue after 6 months I started facing faster battery drainage problem. At first, I ignored but after few days I complained about same you can check the records HP said that its normal 2 hrs battery backup is normal but just after the warranty period my battery started getting shut after 50% of charge left thought it is due to my OS so I formated my notebook but nothing changed. Now from few months, have faced this new issue I always have to plug in the charging adapter and if the power cuts my notebook gets shutdown, now you say is this what a customer wants? It's clear that after the warranty period is over no one cares about anything, sir its a humble request if you can shortout my problem if there is any chance to replace my battery the image of hp will remain the same in my mind
09-14-2019 07:01 PM
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