Battery storage capacity low

[Sodivyne]

Laptop battery storage is low and touchscreen no longer responding. 

[Garp_senchau]

@Sodivyne, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're experiencing issues with low battery and a non-responsive touchscreen on your HP laptop, follow these steps to troubleshoot and possibly resolve the issues:

Battery Issues

Check Battery Health:

• Ensure your battery is charging properly. Use the original charger and power adapter.
• If the battery isn't holding charge, consider running an HP battery diagnostic tool, available on HP's support website.

Battery Optimization:

• Turn off or uninstall unnecessary apps running in the background.
• Adjust power settings to balance between performance and battery saving.

Touchscreen Issues

Restart the Device:

• Sometimes, a simple restart can resolve many issues including a non-responsive touchscreen.

Update Drivers:

• Ensure your touchscreen drivers are up to date. You can find the necessary drivers on the HP Software & Driver Downloads page.

Touch Screen Calibration:

• Go to Control Panel > Hardware and Sound > Tablet PC Settings. Select "Calibrate" and follow the instructions to recalibrate your touchscreen.

Firmware Update:

• If you continue to have issues, check for and install any touchscreen firmware updates to improve performance. Detailed steps for firmware updates are available in the troubleshooting content here.

System Updates:

• Ensure your system's operating system is up to date, as updates can contain fixes for bugs related to hardware issues.

Reference: HP PCs - Troubleshooting touch screen issues in Windows 10 | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,