Bent frame

[cwpb]

The laptop was hit on the right hinge side , deforming the upper and lower case.  When opening the laptop, the upper and lower sections separate but can be squeezed together easily.

since this damage, there are numerous window openings occurring.  They appear to be browser or file manager, 

if you try to close it keeps opening windows making the laptop unusable.

is there a replacement cover?

[Nal_NR]

Hi @cwpb,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.