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HP Envy 15-as133cl
Microsoft Windows 10 (64-bit)

Hello

I am randomly getting the  following bizarre check patterns on my screen.  I have updated the bios and also updated the graphics driver but no help. Please help. IMG_6132.JPG

5 REPLIES 5
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Update: I updated the graphics card driver, no help. Then, downgraded the driver and still no help. Then I changed the thermal paste. Still the problem is not resolved. 

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@Gokul03 Welcome to HP Community!

 

I understand that the Bizzare Patterns on the screen

 

Please perform the below steps and check.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Update:

 

SO I have done a few efforts to solve this problem. Here are the things that I have done. They have solved the problem as of now. 

 1. Opened the laptop and changed the thermal paste on the CPU. As my laptop was overheating, it has helped to reduce the temperature. 

2. Installed the Intel Extreme Utility and undervolted the laptop to 0.1v. It has considerably helped to solve the overheating problem. 

So far, the laptop is doing good. 

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@Gokul03

 

Thank you for the upadte.

 

We are happy to hear that the issue is resolved. 

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

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Update: After analyzing for a month and doing a lot fo hit and trials, I finally figured out the problem. 

Everything else is just working fine.

 

I have got two ram slots. One of the ram slot happened to be faulty. 

 

WHen I run only on the good ram slot, the computer just works fine. 

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