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‎01-11-2024 04:09 AM

HP Recommended
Product: HP Pavilion - 15-cs3025tx
Operating System: Microsoft Windows 11

I got a black screen freshing after installing Intel® Graphics Driver 31.0.101.2115. However when I want to download the original driver from HP, it only shows the graphic driver for Window 10. As I have upgraded to Win 11, I am not sure reinstalling that driver is a great idea. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2024 06:41 AM

HP Recommended

Do you have an option on the Intel graphics driver tab in the device manager to roll back the driver?

 

If so, you can do that.

 

If not, I recommend you install the W10 driver from your notebook's support page.

 

Or you can install the latest W11 driver from Intel:   31.0.101.2125 (June 15, 2023).

 

Intel® 7th-10th Gen Processor Graphics - Windows*

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1 REPLY 1

‎01-11-2024 06:41 AM

HP Recommended

Do you have an option on the Intel graphics driver tab in the device manager to roll back the driver?

 

If so, you can do that.

 

If not, I recommend you install the W10 driver from your notebook's support page.

 

Or you can install the latest W11 driver from Intel:   31.0.101.2125 (June 15, 2023).

 

Intel® 7th-10th Gen Processor Graphics - Windows*

1 person found this reply helpful
Was this reply helpful? Yes No
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