-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Black Spot in left corner of Laptop screen

Create an account on the HP Community to personalize your profile and ask a question
06-22-2017 01:46 AM
Alright, so basically, there is a growing black spot in the right corner of my laptop. I think there might be a crack or something, and that monitor liquid is coming through that crack. At first, I thought it was a big patch of dead pixels, but after reaserching a lot, I learned that it is more than likely monitor liquid. In the beginning, the black spot was very small, and hardly covered anything. However, now, it has covered up a moderate amount of my right corner, and has even covered up the "Am/Pm" part of the time.
I still have 8 months of warranty left on my laptop from when I bought it, so I'd like to know if there's a way for me to get this fixed.
Thanks in advance
06-23-2017 07:31 AM
Hello, @HonestyCookieSs - Greetings!
Thanks for reaching out to the HP Forums! I’d like to help with the printer issue 🙂
I see that you are having trouble with the laptop screen. This looks like a hardware issue with the laptop. Just to be sure, just check the laptop in the BIOS screen.
Restart the PC and immediately start tapping on the ESC key to get the startup screen. From there access the BIOS menu. If the black spot is visible even in the BIOS window, then the issue is with the notebook display and I’d suggest you contact the HP phone support to get it serviced under warranty.
HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
I hope that answers your concern adequately. Let me know!
Good luck 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee