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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎09-10-2023 05:54 PM - edited ‎09-10-2023 05:55 PM

HP Recommended
Product: HP ENVY 15 Notebook PC

Hi!

My display has two black spots, in short words: is damage/broken. Where can I find a HP Repair Center in PA? Or, is possible to order a display and repair this by myself?

 

Thanks! I deeply appreciate any advice/ comments. 

Category:
1 REPLY 1

‎09-13-2023 09:01 AM

HP Recommended

@AA2801 

 

Welcome to the HP support community.

 

I understand that the display is broken, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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