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‎07-12-2020 11:27 PM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Help me with Removing Black spot on My HP 15 Notebook PC screen. Tried  BIOS Update doesn't help suggest any alternative efficient working method.

1 person had the same question
3 REPLIES 3

‎07-15-2020 07:02 AM

HP Recommended

@Bikassharma05

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you having one single black spot or several?

 

Would it be possible to post a picture of the screen?

 

Also check in BIOS if you see the black spot / spots

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎07-26-2020 10:42 PM

HP Recommended

Only One Black Spot.Attached Image.IMG_20200727_100217.jpg

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‎07-28-2020 01:21 PM

HP Recommended

@Bikassharma05,

 

Is this black spot visible in the BIOS screen as well?

 

Meanwhile, I recommend you update the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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